Sheraton Palo Alto Hotel | Hotel in Palo Alto

| 8.6 (1015 Reviews) |  1 Bathroom
University South Hotel | Sheraton Palo Alto Hotel

Hotel in University South, Palo Alto

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 23 per person self parking fee: usd 20.00 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 80 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Johnny
Jan 1, 2026 08:20:46 AM
Review Score:   10
Summary: The only bad thing was the parking key card not working and I was stuck there for almost 10 minutes trying to get out. They should invest in a better automated system.
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